דרוג:
Al Rajhi Bank deploys Gemalto’s instant EMV card issuance solution in new self-service kiosks
Immediate and anytime card renewal helps deliver banking for the digital age
The new kiosks represent the latest stage in Al Rajhi’s ambitious strategy for banking in the digital age, and build on its long-standing use of Gemalto’s instant card issuance solution. Customers simply enter their existing card into a reader inside the kiosk, and input their PIN to authenticate themselves. A One Time Password (OTP) is automatically sent by SMS to facilitate double authentication and ensure all necessary security standards are met. The ready-to-use card is issued immediately. The kiosks are being deployed outside existing branch locations to provide round-the-clock availability, with the potential to extend into new sites such as shopping malls at a later stage.
“The extension of the solution to kiosks is part of our on-going plan to transform branches for the digital age of banking and give our customers advanced services and a seamless experience,” said Saleh Alzumaie, General Manager Retail Banking Group for Al Rajhi Bank. “Instant card renewal is now accessible on a 24/7 basis through self-service kiosks, and our staff are being freed from repetitive tasks to better engage and support clients. We’ve seen a 30% card issuance increase since the kiosks were deployed.”
“Our partnership with Al Rajhi Bank stretches back many years, and this new initiative further strengthens its position as a pioneer in payment means and automation,”
Gemalto (Euronext NL0000400653 GTO) is the global leader in digital security, with 2015 annual revenues of €3.1 billion and customers in over 180 countries. We bring trust to an increasingly connected world. Gemalto’s solutions are at the heart of modern life, from payment to enterprise security and the internet of things. We authenticate people, transactions and objects, encrypt data and create value for software – enabling our clients to deliver secure digital services for billions of individuals and things.
Philippe Benitez
Peggy Edoire
Vivian Liang
Ernesto Haikewitsch
Kristel Teyras
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